Call, email or contact us through our website and we will explain how we work and arrange your Consultation with a senior counsellor. We ask you to contribute £30 towards the cost of this session and to complete some information about yourself – basic paperwork beforehand to get most out of the session.

This can be online or in-person in one of our counselling rooms in Walton-on-Thames. You will be able to talk to a senior counsellor about the issues affecting you and what you would like to achieve from counselling. This will ascertain whether counselling is right for you and, if so, will help us allocate you the counsellor who best fits your needs.

You will also be asked how and when you would like to have counselling – we offer weekly sessions Monday – Friday, day time and evening, either in Walton, Woking or online.

Lastly, you will be asked what you are able to give every week as your contribution towards your counselling. It costs our charity around £55 to provide each counselling session (the cost of private counselling is usually £60 – £110) so we ask clients to give us as much as is manageable for you, based on your income and this is agreed with your counsellor.

We will confirm that you would benefit from counselling, check your availability and ask you to wait until the right counsellor is available for you. The more availability you can give us, the soonest this usually is!